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Card Refund Policy

We will only process refunds where there is a corresponding payment and only up to the value of that payment and no more. Refunds will only be made to the card upon which the original payment was debited and not to any other card.

Each refund will be processed in the original payment currency and to the value of the original payment or part thereof (at the rate of exchange prevailing at the time of the Refund as advised by the Bank/Processor if applicable).