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Please see information below about how we will continue to advise and support you during the Coronavirus disruption

HOW WE PROVIDE WILLS:

1. Please telephone 01643 703234 and book a telephone appointment, we can offer a video meeting if you would prefer. You will need to have a computer with a webcam and be at your computer during the meeting. We will email you an invitation and call you at the agreed time.

2. We will send you a Will information pack and questionnaire (which you can download here). Please complete the Will questionnaire prior to the telephone meeting and return in the prepaid envelope.

3. We will telephone you at the agreed time and talk through the Will questionnaire. We will guide you through the process of making your Will. We can answer any questions you may have and provide practical advice and suggestions.

4. If we are making a Will for you and your partner, please ensure they are present for the telephone call, we will be unable to take instructions from one of you only.

5. Following the call, we will prepare your Will and send a draft copy to you with a letter of advice. If you have any questions, you can telephone, write a letter or email.

6. When you are happy with your Will we will send you an engrossed copy for signature. Your signature will need to be witnessed by 2 independent witnesses who will both need to be present when you sign your Will (it cannot be witnessed by a Beneficiary of the Will as this would invalidate the gift to the Beneficiary). We can witness the Will for you – please see our procedure here.

HOW WE PROVIDE LPAS:

1. Please telephone 01643 703234 and book a telephone appointment, we can offer a video meeting if you would prefer. You will need to have a computer with a webcam and be at your computer during the meeting. We will email you an invitation and call you at the agreed time.

2. We will send you an LPA information pack which will contain all the information you need to think about prior to your telephone appointment. It will enable you to collate the information we need.

3. We will telephone you at the agreed time and guide you through the process of making your Lasting Power of Attorney. We can answer any questions you may have and provide advice.

4. Following the call, we will prepare your Lasting Power of Attorney and send it to you for signature. Your signature will need to be witnessed by someone independent. We can do this for you – please see our procedure here.

HOW WE PROVIDE ASSISTANCE WHEN SOMEONE HAS DIED:

Whilst an initial meeting is preferable, it is in no way essential for us to be able to help you.

1. Please telephone 01643 703234 for an initial telephone consultation. We will send you a guide advising you of what you need to do and we can also talk this through with you.

2. If you would like our help to administer the deceased’s Estate, we will agree an action plan of who is doing what, and agree a fee with you which will be payable from the Estate.

3. Any paperwork can be posted through our door and we can deal with everything by telephone, post and email.

HOW WE PROVIDE CONVEYANCING SERVICES:

Whilst a meeting is preferable, it is in no way essential for us to be able to help with your sale or purchase.

1. If you require a quote, please telephone, email or look at our pricelist click here.

2. Simply ask your estate agent to send us the memorandum of sale.

3. We will email or post all documents to you and will keep in regular contact by phone and email.

4. We will require your ID and this can be posted to us and returned by special delivery.

DEPUTYSHIP/COURT OF PROTECTION WORK

If you need to help someone who is no longer able to manage their affairs please telephone us on 01643 703234 or email enquiries@thornesegar.co.uk and we can agree an action plan with you.